This Privacy Policy explains how Rizzaroo Team ("Rizzaroo", "we", "us", or "our") collects, uses, discloses, and safeguards information when you use the Rizzaroo mobile application and related services (collectively, the "App" or "Services").

Rizzaroo is intended for users aged 17 and older. If you do not agree with this Privacy Policy, please do not use the Services.

1) Summary (Key Points)

  • We collect information you provide (such as name, username, email, and support messages) and information collected automatically (device information, usage statistics, crash logs, and location if you allow it).
  • Rizzaroo’s core feature extracts audio from videos you select. By default, your selected videos and generated audio are handled locally on your device unless you choose to export/share them or use a feature that requires upload.
  • We may use cookies and similar technologies (possibly including web beacons) for login/session and preferences for any web-based features (if any).
  • We do not sell your personal information.
  • We may share information only as described below (e.g., with your consent, with service providers acting on our instructions, for legal reasons, or to protect rights), using a minimum-necessary approach.
  • You can request access, correction, deletion, restriction, or withdrawal of consent by emailing us. We aim to respond within 5 business days.

2) Information We Collect

2.1 Information you provide

  • Account information: name, username, email address.
  • Customer support content: messages you send to us and the information you choose to include when requesting support.

2.2 Information collected automatically

  • Device information: device type/model, operating system version, app version, language, time zone, and similar technical identifiers.
  • Usage and analytics: interactions with the App, feature usage, session duration, in-app events, and performance data.
  • Crash logs and diagnostics: error reports and logs to help us troubleshoot and improve stability.

2.3 Location information (only if you allow)

If you grant permission, we may collect approximate or precise location information (depending on your device settings and permission level). You can enable or disable location access at any time through your device settings.

2.4 Cookies and similar technologies (for web-based features, if any)

If the Services include web views or a web companion, we may use cookies and similar technologies (including web beacons) to support login/session management, remember preferences, and help understand usage of web-based components. You can typically control cookies through browser settings, but disabling them may affect functionality.

2.5 Media files (video/audio) and file access

Rizzaroo’s core feature is extracting audio from videos. When you select a video file, the App processes it to generate an audio file. By default, your selected video files and generated audio files are handled and stored locally on your device, unless you choose to export/share them using your device’s sharing options or use a feature that requires upload.

2.6 Photos / face-related content (optional features, if any)

  • We do not perform face recognition, biometric identification, or create biometric templates.
  • We do not use photos or face-related content for advertising profiling, marketing, or model training.
  • Any such content is used only to provide the requested feature and is intended to be one-time processing. If uploaded for a feature, it is deleted promptly after processing as described in the retention section.

3) How We Use Information

  • Provide and maintain the Services (core features, account features where applicable).
  • Personalize your experience (preferences, settings).
  • Improve the Services (analytics, troubleshooting, performance, and feature development).
  • Security and fraud prevention (protecting the Services, users, and our rights).
  • Customer support (respond to requests and resolve issues).
  • Legal compliance (comply with applicable laws and lawful requests).

Depending on where you live, we may process personal information based on: performance of a contract; legitimate interests (improving and securing the Services); consent (e.g., location permission; optional features) which you can withdraw at any time; and compliance with legal obligations.

5) How We Share Information

We may share information in the following situations:

  • With your consent or at your direction.
  • With service providers (processors) who perform services on our behalf under obligations to protect information and use it only for our instructions.
  • For legal reasons: to comply with law, regulation, legal process, or lawful requests.
  • To protect rights and safety: to investigate, prevent, or take action regarding suspected fraud, abuse, security incidents, or harm.

We apply a minimum-necessary approach and share only what is needed for the specific purpose. We do not sell personal information.

6) Data Retention

  • Account information: retained while your account is active.
  • After account deletion: we delete or anonymize personal information within 30 days, unless we must keep it longer for legal or security reasons.
  • Usage statistics/analytics: retained for up to 12 months, then deleted or anonymized.
  • Support content: retained for up to 6 months after your request is resolved, then deleted or anonymized.
  • Photos/face-related uploads (if any): intended to be deleted promptly after one-time processing; short-lived transient copies may persist briefly in secure logs/caches solely for reliability and security, then are removed.

7) International Data Transfers

Your information may be transferred to, stored, or processed in countries other than your own. Where required, we use appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms to protect personal information transferred internationally.

8) Security

  • Encryption in transit and at rest (where applicable).
  • Access controls and least-privilege practices.
  • Regular security reviews/audits.
  • Backups and recovery measures.

No system is 100% secure. You are responsible for keeping your device and account credentials secure.

9) Your Privacy Rights and Choices

Depending on your location, you may have rights to access, correct, delete, restrict/object, and withdraw consent. To exercise your rights:

Email: lyraljgrasy@icloud.com

We aim to respond within 5 business days.

10) Children / Age Requirement

The Services are intended for users aged 17+. We do not knowingly collect personal information from children under the age where parental consent is required. If you believe a child has provided personal information, contact us and we will take appropriate steps to delete it.

11) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will update the "Last Updated" date at the top. If changes are material, we will provide appropriate notice within the App or by other means.

12) Disputes

Disputes related to privacy will be handled under the dispute resolution process described in the Rizzaroo User Agreement/Terms, including binding arbitration, to the extent permitted by applicable law.